Student Finance Direct have managed to wind me up again I'm afraid. I filled in their damn form a few weeks ago - you know the form, the one that wants to know EVERYTHING about you and your income just so your children can take out yet more loans. In addition I submitted the required evidence of MY income, (P60s, Bank Statements etc...). Well, they've now sent me another form, identical to the first!! Under separate cover, but sent on the same day, a letter informing me that the financial assessment is complete and they will write to my son to inform him of what they have decided will be MY financial contribution to his studies!
In need of clarification, I plucked up the courage to ring them again (and no, I didn't need a "secret answer"!!) My protestations about being a single parent and having to plan my budget fell on deaf ears. "Sorry, but it's up to your son to tell you that - that's how the system works." How ridiculous! Out of curiousity I asked where the person on the phone to me was situated - Nottingham or Bristol. All letters I've received from them have had both these addresses on but only one telephone number - the number I rang. Answer: Glasgow! FOR HEAVEN'S SAKE